Will callers know it is an AI?Yes. It says so in the first sentence.
Every agent introduces itself as an AI assistant when it picks up. Some countries require that by law, and we do it everywhere, because callers trust an honest voice more than a clever one. It still sounds natural, and it still knows your business.
What if it does not know the answer?It says so, takes a message and passes it to you.
The agent never makes an answer up. If a question is outside what it knows, it tells the caller, takes their details and sends you the message. Anything urgent can go straight to a real person. Then we add the missing answer, so it knows next time.
Do I keep my phone number?Yes. Your number stays the same.
Your callers dial the number they always have. Calls are forwarded to the agent in the way you choose: every call, only when you are busy, or only after hours. If you ever stop, you switch the forwarding off and nothing else changes.
Does it work with my booking system?Usually, and we check before we promise.
Tell us what you use. Where your diary can be connected, the agent books straight into it. Where it cannot, the agent takes the booking details and sends them to you to confirm. We tell you which it will be before you commit to anything.
How is it priced?Agents are a monthly plan with setup included. Websites are quoted as a project.
After one conversation you get the price in writing, before any work starts: what is included, what it costs and what done looks like. Nothing is added later without asking you first.
Who owns the website and the call recordings?You do, agreed in writing before we start.
Your website, domain and content are yours. Call recordings and summaries belong to you, and we use them only to improve your agent. If we part ways, everything you need to carry on without us is handed over.
Can I stop?Yes.
Agents run month to month. If a plan has a minimum term, it is written down before you start, never discovered later. When you stop, your number, your website and your data stay with you.