How it works
Two services. One way of working.
How it works
You run your business. We run the rest.
Both services work the same way: a short conversation, one thing for you to approve, and then we look after it. Here is exactly what is yours and what is ours.
Scroll to follow the steps
Five steps. Two are yours.
- 01You
Tell us about your business
One call. Your hours, your services, the questions callers always ask, and what counts as urgent.
- 02We
Write the script and choose the voice
We start from a template made for your kind of business, then make it sound like yours.
- 03You
Listen and approve
You ring the agent yourself and tell us what to change. Nothing goes live until you say so.
- 04We
Connect your number and your diary
Calls reach the agent, and bookings land where you already keep them. Your number stays the same.
- 05We
Watch the calls and keep tuning
We read the call summaries, fix whatever trips it up, and update it when your hours or services change.
- 01You
Send us what you have
Photos, a brochure, your current site, and who you want to reach. Rough is fine.
- 02We
Plan the story and make the film
What people see first, what convinces them, where they act. Then we make the footage and motion for it.
- 03You
Review one working draft
A real page in your browser, on your phone. Not a slideshow. You tell us what to change.
- 04We
Build, launch and host it
We handle the domain, hosting, forms and speed. You get a link that works.
- 05We
Keep it fast and up to date
New photos, new prices, a new page for a launch. You message us, we change it.
What we do
Two services. One path to a booking.
Websites and Kinetic Agents are two services, but your customer walks one path: they see you, they reach you, they book. This map shows every piece we set up and how they join.
Hover any point to see what it does and what it connects to. Or pick a customer on the left and watch their path.
Follow one customer
What stays yours
Agreed in writing, before we start.
You should never have to ask who owns what. It is written down on day one.
- 01
Your website, domain and content
Yours from the start. If we part ways, we hand over everything you need to carry on without us.
- 02
Your phone number
It stays the same. Calls are forwarded to the agent in the way you choose, and you can switch that off at any time.
- 03
Your call recordings and summaries
They belong to you. We use them only to improve your agent.
- 04
The price
In writing before any work starts. Nothing is added later without asking you first.
Questions
Everything people ask first.
Will callers know it is an AI?Yes. It says so in the first sentence.
Every agent introduces itself as an AI assistant when it picks up. Some countries require that by law, and we do it everywhere, because callers trust an honest voice more than a clever one. It still sounds natural, and it still knows your business.
What if it does not know the answer?It says so, takes a message and passes it to you.
The agent never makes an answer up. If a question is outside what it knows, it tells the caller, takes their details and sends you the message. Anything urgent can go straight to a real person. Then we add the missing answer, so it knows next time.
Do I keep my phone number?Yes. Your number stays the same.
Your callers dial the number they always have. Calls are forwarded to the agent in the way you choose: every call, only when you are busy, or only after hours. If you ever stop, you switch the forwarding off and nothing else changes.
Does it work with my booking system?Usually, and we check before we promise.
Tell us what you use. Where your diary can be connected, the agent books straight into it. Where it cannot, the agent takes the booking details and sends them to you to confirm. We tell you which it will be before you commit to anything.
How is it priced?Agents are a monthly plan with setup included. Websites are quoted as a project.
After one conversation you get the price in writing, before any work starts: what is included, what it costs and what done looks like. Nothing is added later without asking you first.
What do you need from me?One conversation, and a few details.
Your hours, your services, the questions callers always ask, and what counts as urgent. For a website, whatever photos and words you already have. We write, build, connect and test everything, and you approve it before it goes live.
Who owns the website and the call recordings?You do, agreed in writing before we start.
Your website, domain and content are yours. Call recordings and summaries belong to you, and we use them only to improve your agent. If we part ways, everything you need to carry on without us is handed over.
Can I stop?Yes.
Agents run month to month. If a plan has a minimum term, it is written down before you start, never discovered later. When you stop, your number, your website and your data stay with you.
Tell us about your business.
A few lines is enough. We reply by email with a few questions and a time to talk. Nothing starts until you have the price in writing.